Virtual Care Options

MDLIVE for Cigna

Additional Programs

Behavioral Care

Cigna provides access to virtual care through participating in-network providers. Not all providers have virtual capabilities. Cigna also provides access to virtual care through national telehealth providers as part of your plan. This service is separate from your health plan’s network and may not be available in all areas or under all plans. Referrals are not required. Video may not be available in all areas or with all providers. All health care providers are solely responsible for the treatment provided to their patients; providers are not agents of Cigna. Refer to plan documents for complete description of virtual care services and costs. Virtual primary care through MDLIVE is only available for Cigna medical members aged 18 and older. Virtual dermatological visits through MDLIVE are completed via asynchronous messaging. Diagnoses requiring testing cannot be confirmed. Customers will be referred to seek in-person care. Treatment plans will be completed within a maximum of three business days but usually within 24 hours. Program services are provided by independent companies/entities and not by Cigna. Programs and services are subject to all applicable program terms and conditions. Program availability is subject to change. These programs do not provide medical advice and are not a substitute for proper medical care provided by a physician. Information provided should not be used for self-diagnosis. Always consult with your physician for appropriate medical advice. This service is available for adults aged 18 and older.

Brightside

Receive a personalized treatment plan that includes therapy, medication or both. You’ll have access to unlimited care from expert providers through messaging, video and check-ins.

SonderMind

Ginger

Answer a few questions about what you're looking for in a therapist and SonderMind will find you a match who’s right for you. Connect with a licensed provider in person or online.

Work with a behavioral health coach 24/7 for help with a variety of mental health issues. If you need higher-level care, your coach will connect you to therapy or psychiatry services.

If you need help managing stress, depression, anxiety, relationship issues, grief, addiction, or other mental or behavioral health concerns, choose one of these virtual providers. They’re convenient, easy to use and included as part of your Cigna plan.

Get back to a healthier you.

Your virtual care options through MDLIVE.

Fast, convenient treatment for common skin, hair and nail conditions.

Skip the doctor's waiting room, long waits for therapy appointments and taking time off for wellness visits. MDLIVE for Cigna provides convenient, reliable virtual care options for you and your family members. With MDLIVE, you can connect to the care you need from the comfort of home – or the office, or wherever – by phone or computer. Yes, it's that easy. To make a virtual care appointment, log in to myCigna.com or call MDLIVE at 888.726.3171.

With virtual care from Cigna, you can:

Omada is a breakthrough online program that inspires healthy, long-term habits on your own terms. It combines behavioral-change science with unwavering support to help you lose weight and reduce your risk of type 2 diabetes and heart disease. If you qualify, you’ll receive a smart scale that connects directly to the app, a dedicated health coach and care team, and interactive weekly lessons you can do anytime, anywhere.

Receive a personalized treatment plan for back, joint or muscle pain.

Connect to a doctor or therapist 24/7.

Stay on top of your whole health.

Get a preventive care check-up.

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company, Evernorth Care Solutions, Inc., and Evernorth Behavioral Health, Inc. The Cigna name, logo, and other Cigna marks are owned by Cigna Intellectual Property, Inc.

MDLIVE for Cigna. Virtual care from anywhere.

The doctor will see you now.

And holidays.

And on weekends.

And later.

Discover the virtual care services Altria provides for those enrolled in the Cigna health plan. Virtual care is one of the most convenient ways to care for your health – body and mind.

Yes, even from your couch.

Connect by phone with a board-certified dermatologist for the care and treatment of acne, rashes, dermatitis, suspicious spots and more. Simply make an appointment and upload a photo of the affected area; a dermatologist will get back to you with a diagnosis and treatment plan within 24 hours.

A convenient way to get your annual wellness screenings.

Making a preventive care appointment can sometimes take weeks. With virtual preventive care, you can schedule an appointment in minutes with an MDLIVE provider, visit a lab for your bloodwork and biometric screenings, and then complete your visit by phone or video chat.

For nonemergency mental health issues.

If you’re struggling with anxiety, stress, depression, substance use, or another mental or behavioral health issue, MDLIVE lets you schedule a virtual appointment in minutes with a therapist or psychiatrist seven days a week. You can also get help with medically necessary prescriptions.

For the care and treatment of minor medical conditions.

MDLIVE lets you connect with a board-certified doctor or pediatrician anytime, day or night. Even on holidays and weekends. They can help treat a fever, sore throat, urinary tract infection and more. And send a prescription directly to your pharmacy if necessary.

Take charge of your emotional health.

Talkspace

Send text, audio and video messages to your dedicated therapist anytime and they’ll respond five days/week. Or choose a live session so you can connect with a provider in real time.

sondermind.com/insurance

talkspace.com/cigna

ginger.com/cigna

brightside.com/insurance

Airrosti Remote Recovery and Omada are available to you and your covered dependents at no additional cost.

It’s not easy living with chronic pain. Even pain from a recent injury can be debilitating. Airrosti Remote Recovery connects you with an experienced provider who will help diagnose your condition, then prescribe a customized recovery plan you can do at home through the app. Your provider will support you through video check-ins and in-app messaging, giving you the tools you need for lasting relief.

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Develop healthy habits that last.

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